Don Norman is professor emeritus in the Department of Cognitive Science at the University of California, San Diego, former Vice President and head of the Apple Research Laboratories at Apple Computer and a former executive of Hewlett-Packard.  Currently, he is a principal with the Nielsen Norman Group, a consulting firm which he co-founded, as well as president of a distributed-learning startup company (UNext.com).  He is an expert on the human-side of technology, including the interaction of technology and society. Norman is the author of a dozen books and many articles.  He received a B.S. degree from MIT and a MS degree from the University of Pennsylvania, both in Electrical Engineering. His doctorate, from the University of Pennsylvania, is in Psychology.

Links:

Don Norman's home page (with information about his company, his philosophy, background, publications, and other ventures)

"From Ballots to Cockpits:  Questions of Design," by Kenneth Chang (The New York Times, January 23, 2001).  A new profile of Don Norman, including his comments on Florida's notorious "butterfly ballot." (Note:  access to The New York Times requires free registration.)

"A Conversation with Don Norman," by John Rheinfrank (Association of Computing Machinery's Interactions, Vol. 2, No. 2)

Interview with Don Norman (Minneapolis Star-Tribune, 1996).

Donald Norman, "The life cycle of a technology: Why it is so difficult for large companies to innovate" (1998).

Don Norman on "The Future of Higher Education:  e-Education."  Announcement of a talk at Northern Illinois University, September 28, 2000 (no text, but some pictures taken at the talk).

Interview and biography of Norman in Italian on MediaMente.

Norman's listing with Leading Authorities, a speakers' bureau.

Transcript of interview with Don Norman on Russell D. Hoffman's radio program, High Tech Today (June 21, 1995)

"Humanizing Technology," preface from Donald A. Norman, Turn Signals Are the Facial Expressions of Automobiles (Reading, Mass.: Addison-Wesley, 1992)

"Defending Human Attributes in the Pursuit of Performance-Centered Design," an interview with Donald Norman by Gary Dickelman.

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Updated January 24, 2001